Messy Club Terms and Conditions

By booking and attending / participating in a Messy Club event, you agree to the following terms and conditions:

• ALLERGIES: It is the responsibility of the attending adult(s) to ensure the child/children do not interact with any material/food substance that may cause an allergic reaction to their child/children.  Please bring suitable medication if your child has an allergy. 
  
  Messy Club will do their utmost to use items that are either edible, non-toxic and hypoallergenic.  Please ensure children do not ingest the products.  It is there for play.  Packaging of products used are available on request.
  
  Messy Club does not accept responsibility for any accident, allergic reaction or illness found to be directly caused from any product or item provided. It is the responsibility of the attending adult to supervise their children.
  
  

• BEHAVIOUR: We want everyone to have fun so please be kind and respectful.  We want everyone to have fun and a positive experience.  Foul language, aggressive behaviour and vandalism will not be tolerated and you will be asked to leave.  Messy Club reserves the right to refuse future participation.
  
  

• BOOKING CONSENT FORMS: All attendees are required to complete the booking form to agree to these terms and conditions, to inform us of any allergies, consent to photography - their use for marketing and promotional activity, and to opt in/out of our mailing list/WhatsApp Group. This is to be completed before your first session to Messy Club commences.
  
  

• FOOD & DRINK: We kindly ask no food or hot drinks are consumed during the Messy Club session.  Refreshments are available after the session and hot drinks are to be kept out of reach of children.  Please be respectful of allergies.  The clubhouse is a NUT FREE ZONE.   Please ensure all waste is taken home with you as we do not have the facilities to dispose of it.
  
  

• PAYMENT, CANCELLATION & REFUNDS:
  Payment is required to be made online here https://bookwhen.com/messyclub-littleaces.  Messy Club does not provide refunds for non-attendance.  If non-attendance is due to sickness, your booked session can be transferred to a future session.  Please contact messyclubsurrey@gmail.com before your booked session commences. 
  
  If a Messy Club event is to be cancelled, communication will be shared via all suitable communication channels and all pre-booked attendees and private party bookings will be notified and refunded in full.
  
  Full payment of Private Events is required in full in advance to secure the booking, unless stated differently in writing by your Messy Club host.  If you wish to cancel your private event, you will need to provide a minimum of 14 days written notice prior to the event date to messyclubsurrey@gmail.com.  All expenses and non-refundable purchases to date from confirmation of your booking will be deducted from the payment (proof will be provided).  We do understand these things sometimes happen and we will do our best to work with you and accomodate your requests so that there is minimal financial loss.  
  
  

• CLOTHING: Children are to wear appropriate clothing for messy play (old clothes advised!).  Bare feet enhances the sensory experience but is optional.  We recommend bringing a spare set of clothes to change into or pop over before you leave.  The food colouring and paints used are washable and can sometimes rub off on little ones hands.  They can also stain so please bear this in mind for yourself and your little one.
  
  

• COVID-19: Please ensure Government guidelines are respectfully followed. https://www.gov.uk/coronavirus If any attendees have Coronavirus, we kindly ask that you do not attend Messy Club.  The option to attend a future session or a full refund will be provided.
  
  

• DAMAGE: Please report any damage to property or resources. Accidents happen and we just want to ensure we’re aware and can fix any problems and so that no one comes to any harm.
  
  

• FACILITIES: Messy Club is held in the member’s clubhouse at Sanderstead Village Lawn Tennis Club.  In the clubhouse there is a large open space where the session will be held; separate male and female toilets, a small kitchen and fridge freezer (for use by tennis club members only). There is no parking on the club premises.  Baby changing facilities are provided in both the male and female toilets during Messy Club sessions. Please visit SVLTC.co.uk for further information.  If you’re interested in playing tennis at the club there are some great cost-effective membership options, coaching and group play sessions.  You will be warmly welcomed.
  
  

• FEEDBACK: Your feedback matters.  We want to ensure all attendees have a positive experience at Messy Club.  Any suggestions, comments or complaints, please speak to the host of your session or email confidentially to messyclubsurrey@gmail.com
  
  

• NAPPIES & WASTE: Nappy changing and the use of potties should only be conducted in the appropriate toilet. Please take all nappies and waste home with you.  We do not have a licence to dispose of these.  
  
  

• PARKING: No cars are permitted on the premises.  On street parking is available on Sanderstead Court Avenue and nearby roads.  Please be respectful of residents and their visibility of the road when entering / exiting their driveways.
  
  

• PERSONAL POSSESSIONS: Messy Club, under no circumstance, takes any responsibility for loss or damages to personal possessions during a messy play session.
  
  

• PHOTOGRAPHY:  Photographs will be taken and used on various communication channels, including social media.  If you do not consent for you/your child being photographed, please ensure you state this on your booking form.  
  
  

• PRAMS: Please leave prams outside the clubhouse.  Don’t forget your raincover for wet days.  Please take extra care when walking up to the clubhouse as the uneven path can be slippery when wet.  There is also a steep incline/decline at the top so please ensure you hold littles ones hands.
  
  

• PRIVATE EVENTS:  Venue Hire is only included in the package price if the private party is held at Sanderstead Village Lawn Tennis Club, unless communicated in writing otherwise.  All attendees are required to provide details of any allergies a minimum of 48 hours before the event (see ALLERGIES point above).  All venues (except for Sanderstead Village Lawn Tennis Club) are required to be booked and paid for by the party hosts in line with the venues Terms and Conditions and is not the responsibility of Messy Club.   Messy Club will require early access to the venue (approx 90 mins) to set-up and approximately 60-90 mins to clean and tidy up after the venue.  This needs to be factored in to the duration of hiring when communicating with the venue.  Free parking is required for up to two Messy Club vehicles throughout the full duration of the party and within close proximity of the venue for loading.   All Messy Club rubbish will be removed from the venue and left as found.  Any additional mess made by attendees is the responsibility of the party hosts.  
  Any damage made by attendees to the venue is not the responsibility of Messy Club.  Any damage made to Messy Club equipment will be chargeable (we understand accidents do happen with little children but sometimes the big children get carried away).   All other Terms and Conditions on this page apply to private events, where applicable. 
  
  

• RESPONSIBILITY: Attending adults (parents / guardians / carers, etc.) are solely in charge and responsible for the control, care and safety of their child/children at all times whilst attending Messy Club and on the premises of Sanderstead Village Lawn Tennis Club (SVLTC).  No child is to be left in the clubhouse or on the tennis club premises unsupervised at any time.  If you need to pop to your car quickly or outside to take a call, for example, please ensure another adult is aware and consents to supervising your child/children.   Messy Club takes no responsibility for the supervision of attending children.
  
  

• SAFEGUARDING: Messy Club hosts have completed Safeguarding training.  If you have any concerns, please speak to your Messy Club host or email confidentially to messyclubsurrey@gmail.com
  
  

• SICKNESS: Children that are clearly unwell must not enter the venue.  Please be considerate of others.
  
  

• SPILLAGES, INCIDENTS & ACCIDENTS: Please report all spillages, incidents or accidents.  Any physical injury which occurs whilst on SVLTC property is to be reported.  The injured person will be required to provide their name, address, time and date of the accident, location of the accident and a description of the injury and its causes.  Messy Club and SVLTC accept no responsibility.
  
  

• STAINS: Non-toxic and washable materials used may stain.  We do avoid using such products.  We will not be liable for any stains or marks on anyone's clothes or belongings.  Please ensure you move any baby changing bags / handbags out of the messy zone to avoid any accidents from happening.